Returns & Exchanges
At ROAD iD, we stand behind our gear 100% and want to ensure you are fully satisfied with your purchase. If your order isn't exactly what you expected, our hassle-free return and exchange process is designed to get you back on the road quickly.
Initiate Your Request
Visit our online Returns Center and enter your order number and zip code to begin the process.
Choose Your Option
Select whether you would like to exchange your item for a different size or color, or receive a refund to your original payment method.
Print and Pack
Download and print your prepaid shipping label, then securely pack your items in their original packaging to ensure they arrive safely.
Ship and Track
Drop your package off at any authorized carrier location and use the provided tracking link to monitor your return's progress to our facility.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing